We're available around-the-clock before your event begins. And on-site during the event to make sure your needs are met without delay. You'll generally find our booth in the registration area even before the action begins and we can be reached by cell phone any time of the day or night. Each hotel is provided with our on-site telephone numbers which are available at the front desk for all attendees checking in.
With PCS, rest assured that when we're on-site, it's easy for us to answer inquiries and address challenges on the spot.
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| What Clients Say About PCS... |
"I have NEVER received better support, service and professionalism from a housing company in my 10 years of event experience. But, the true test is working with the hotels effectively and they all sang your praises and Michael at the Marriott even said "I've never worked with a more professional or thorough housing company in my career" and that says a tremendous amount about the quality of you and your staff." |
"You've developed such great working relationships with the hotels and convention bureau that I continually receive compliments from the hotels regarding how great it is to work with the "Professionals" at PCS. FDIC is proud to have such a professional organization as a part of our team." |
"There is no possible way to express my gratitude for a job so superbly done. Your top-notch professionalism and expertise cannot be matched! Thank you for staying on top of things with all 25 hotels. It made my job so much easier knowing that you had everything under control. Your attention to detail is making our final reconciliation's a bearable project!" |
"It is very refreshing to work with a company as customer service oriented as yours. You have managed to take the complex process of conference reservations and turn it into an effortless one. We look forward to working with you for years to come." |
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| What Hotels & Convention Bureaus Say About PCS... |
"Your cooperation and involvement in every detail of the housing process makes a large meeting seem almost effortless and reflects nothing less than perfection on everyone involved in the meeting. Your meticulous attention to detail both in preparation and on-site services ensures nothing less than a flawless housing process from start to finish." |
"Our success at The Westin was a direct result of PCS's continuous follow-through and organization. The entire Reservation Department was deeply impressed with the knowledge and up-to-date technology PCS brought to the conference. The partnership formed between PCS and The Westin lead to the achievement of our ultimate goal, complete customer satisfaction." |
"It was truly terrific working with you and your staff on the PennWell/DistribuTech Show recently held in Tampa. You all were awesome! From the start, your organization's professionalism and attention to detail made our jobs so much easier here at the Hyatt. Thank you for your business, professionalism and friendship." |
"You are to be commended for your professionalism, organization and efficient manner in which you made the group's transition from our Housing Bureau to Preferred Convention Services a smooth process. We look forward to working with you for many years to come and will highly recommend your services if ever given the opportunity to do so. Thanks again for an outstanding job!" |
"We appreciate your effort in being so organized from the very beginning to the very end. When calling, we knew we would always speak to someone friendly and helpful. Please pass on to all the employees, how much we enjoyed working with everyone at PCS." |
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| What Attendees & Exhibitors Say About PCS... |
"Since being our company's event coordinator for some sixteen years, I have come in contact with many housing bureaus and I would put the work that you have done as the best effort I have seen!" |
"I would like to take this opportunity to thank you for the excellent service that PCS provided our clients from the French delegation attending the 1998 World Energy Council. Your efforts and professionalism were deeply appreciated by both myself and Quality Tours' clients, above all, your flexibility and ability to accommodate our clients' needs." |
"Your staff was extremely pleasant during the numerous changes our corporation had to make. Your personal dedication to this project was exceptional and we look forward to working with your corporation on future shows. Thanks!" |
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